Colisee - SANTA MARTA

Santa Marta de Tormes / Residencia de mayores
Centro residencial para mayores de Grupo Colisée. Excelencia asistencial y personalizada, cocina propia e instalaciones de la mejor calidad.

Opinions about Colisee - SANTA MARTA

This establishment carried out a satisfaction survey, administered in complete neutrality by an independent third party (WeDoxa), in compliance with the ISO 20 488 standard. The results of this survey are shared at social life council meetings..

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 The facility publishes its results in a totally transparent way, under the supervision of a trusted third party (WeDoxa) and in compliance with ISO 20 488 standards.


  • Mayores Family caregivers
  • Mayores Residents
  • Employees

Most recent reviews from family caregivers

Colisee - SANTA MARTA

Overall score

Very good
3.6
/5

Reviews from family caregivers authenticated by WeDoxa
Certified compliant with ISO 20488
Logo NF

Latest reviews (20)

Shared on 02/04/2025
5 /5
M
Authenticated family caregiver

El trato de todos los trabajadores de la residencia es muy bueno y detallista.

 The facility contacted the author of this review on 07/04/2025
Shared on 02/04/2025
2 /5
A
Authenticated family caregiver
 The facility contacted the author of this review on 07/04/2025
Shared on 25/03/2025
3 /5
L
Authenticated family caregiver
 The facility contacted the author of this review on 27/03/2025
Shared on 12/03/2025
5 /5
J
Authenticated family caregiver
 The facility contacted the author of this review on 20/03/2025
Shared on 06/03/2025
4 /5
CM
Authenticated family caregiver
 The facility contacted the author of this review on 10/03/2025
Shared on 06/03/2025
4.5 /5
I
Authenticated family caregiver
 The facility contacted the author of this review on 10/03/2025
Shared on 06/03/2025
5 /5
CM
Authenticated family caregiver

Residencia con muchos años de experiencia tanto en gestión como en cuidados

 The facility contacted the author of this review on 10/03/2025
Shared on 06/03/2025
5 /5
J
Authenticated family caregiver
 The facility contacted the author of this review on 10/03/2025
Shared on 04/03/2025
3.5 /5
E
Authenticated family caregiver

actualmente mi cuñado Jeronimo esta hospitalizado desde hace 17 dias,estamos esperando que alguien de la Residencia se dirija a la familia par preguntar por El

 The facility contacted the author of this review on 10/03/2025
Shared on 04/03/2025
2 /5
A
Authenticated family caregiver

No se respetan las instrucciones que se dan a las auxiliares o personal en general cuando hay cambios de turnos. No se pasan la información unas a otras o la coordinadora no lo hace. Y un cuidado específico para una residente se respeta ese día y se olvida al siguiente

 The facility contacted the author of this review on 10/03/2025
Shared on 04/03/2025
3 /5
M
Authenticated family caregiver

Falta de personal y en algunos casos, falta de empatía hacia los residentes

 The facility contacted the author of this review on 10/03/2025
Shared on 12/02/2025
4 /5
C
Authenticated family caregiver
 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
3.5 /5
E
Authenticated family caregiver

Se la recomendaría por el trato de cercanía con los residentes y familiares y por q tiene más cosas positivas q negativas(q se podrían solucionar)

 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
3.5 /5
M
Authenticated family caregiver
 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
4 /5
M
Authenticated family caregiver

Buen trato, pero falta de personal

 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
3 /5
M
Authenticated family caregiver

En general el trato del ESCASO PERSONAL es bueno y correcto a pesar de ir sobrecargados de trabajo y, por lo tanto, no poder atender como sería preciso todas las necesidades de los residentes (que son muchas) a pesar de intentarlo... la ubicación de la Residencia y horarios de visita son es asequibles aunque se observa un deterioro en mantenimiento, sobre todo en el area de jardines que está absolutamente abandonado y cada vez restringen más espacios de paseo por cierre u obras (no se cuida nada, aun quedan ramas y hojas secas del año pasado tiradas por los rincones, papeleras sucias y sin fondo, con lo que los restos caen al suelo, bancos inexistentes, deteriorados y escasos... todo ello da una imagen, ya de entrada, poco saludable o apetecible).... Demasiados cambios de personal en poco tiempo (por ejemplo en el Médico/a) que no permiten coger experiencia a los nuevos y acumulación de tareas pàra quien es más activo y responsable (cuando otros compañeros/as hacen lo mínimo o demasiado deprisa que dejan su rastro de desinterés o apatía: por ejemplo, las "gafas del oxígeno" tiradas por el suelo o las ropas del residente puestas "a la buena de Dios...)... Pudiendo ser una Residencia Magnífica, aunque un poco antigua por la fecha de su construcción, se va quedando atras en la consideración de nuevos residentes porque, además, los precios no son baratos que digamos.

 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
1.5 /5
M
Authenticated family caregiver

Falta de personal evidente, poca atención a las personas con demencia, instalaciones muy deterioradas, poca empata con los residentes,

 The facility contacted the author of this review on 14/02/2025
Shared on 12/02/2025
4 /5
J
Authenticated family caregiver

Sin comentarios

 The facility contacted the author of this review on 14/02/2025
Shared on 05/02/2025
3 /5
L
Authenticated family caregiver
 The facility contacted the author of this review on 07/02/2025
Shared on 05/02/2025
4 /5
J
Authenticated family caregiver
 The facility contacted the author of this review on 07/02/2025

Most recent reviews from residents

Colisee - SANTA MARTA

Overall score

Excellent
4.5
/5

Resident reviews authenticated by WeDoxa
Certified compliant with ISO 20488
Logo NF

Latest reviews (20)

Shared on 14/04/2025
5 /5
MA
Authenticated resident
Shared on 14/04/2025
5 /5
AD
Authenticated resident
Shared on 11/04/2025
4.5 /5
VR
Authenticated resident
Shared on 11/04/2025
4.5 /5
JT
Authenticated resident
Shared on 08/04/2025
4.5 /5
MP
Authenticated resident

El trato que me da el equipo me gusta

Shared on 08/04/2025
5 /5
MC
Authenticated resident

El funcionamiento general, el apoyo del personal.

Shared on 14/03/2025
4.5 /5
GS
Authenticated resident

La limpieza es adecuada, las comidas me sientan bien y el servicio médico es bueno.

Shared on 14/03/2025
5 /5
CG
Authenticated resident
Shared on 13/03/2025
4 /5
MP
Authenticated resident
Shared on 13/03/2025
5 /5
SS
Authenticated resident
Shared on 13/03/2025
4.5 /5
AG
Authenticated resident
Shared on 13/03/2025
5 /5
CS
Authenticated resident
Shared on 12/03/2025
4.5 /5
HM
Authenticated resident
Shared on 11/03/2025
5 /5
HM
Authenticated resident
Shared on 11/03/2025
4.5 /5
VM
Authenticated resident
Shared on 25/02/2025
5 /5
MD
Authenticated resident
Shared on 25/02/2025
4.5 /5
JM
Authenticated resident
Shared on 25/02/2025
5 /5
MH
Authenticated resident
Shared on 25/02/2025
4.5 /5
MA
Authenticated resident
Shared on 20/02/2025
4.5 /5
JG
Authenticated resident

Most recent reviews from employees

Colisee - SANTA MARTA

Overall score

Good
3.3
/5

Employee reviews authenticated by WeDoxa
Certified compliant with ISO 20488
Logo NF

Latest reviews (20)

Shared on 09/01/2025
2 /5
-
Anonymous employee

Por mis compañeros si pero hay mucho trabajo y no somos personal suficiente

 The facility contacted the author of this review on 09/01/2025
Shared on 09/01/2025
3 /5
-
Anonymous employee

Muchas carga de trabajo para pocos auxiliares

 The facility contacted the author of this review on 09/01/2025
Shared on 09/01/2025
0.5 /5
-
Anonymous employee

La sobrecarga de trabajo desde

 The facility contacted the author of this review on 09/01/2025
Shared on 09/01/2025
2.5 /5
-
Anonymous employee

Estoy agusto, pero se podría mejorar

 The facility contacted the author of this review on 09/01/2025
Shared on 08/01/2025
4 /5
-
Anonymous employee
 The facility contacted the author of this review on 09/01/2025
Shared on 08/01/2025
1.5 /5
-
Anonymous employee
 The facility contacted the author of this review on 09/01/2025
Shared on 08/01/2025
4.5 /5
-
Anonymous employee

Hace falta personal, tenemos buenos compañeros pero no dan a basto, la carga de trabajo es muy grande.

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
3 /5
-
Anonymous employee

Falta personal

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4.5 /5
-
Anonymous employee

Recomendaría mi comunidad porque se trabaja a gusto, hay compañerismo y el trato personal es bueno. Además, considero que trabajo en una empresa seria.

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4.5 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
0 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4 /5
-
Anonymous employee

Mi opinión es que yo estoy agusto sobre todo con los compañeros pero hace falta más personal

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
2.5 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
0 /5
-
Anonymous employee

Faltan muchas auxiliares, es una barbaridad la cantidad de trabajo y no se llega a tiempo. A la empresa se le olvida que se trabaja con personas y que no somos máquinas! De vergüenza!

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
0.5 /5
-
Anonymous employee

No hay auxiliares suficientes para cubrir la atención centrada a la persona que se está vendiendo.

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
4.5 /5
-
Anonymous employee
 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
2.5 /5
-
Anonymous employee

Pocas auxiliares para tantos residentes,sueldo muy bajo para tanto como trabajamos.

 The facility contacted the author of this review on 08/01/2025
Shared on 08/01/2025
1.5 /5
-
Anonymous employee

Muchísimo trabajo y agobiante (dependiendo del puesto), salario bajo

 The facility contacted the author of this review on 08/01/2025

Practical information

Phone : 923 13 10 55
Write to the facility     Website of the facility

Opening hours

Day Open / Close Morning Afternoon
Monday 08:00-22:00 -
Tuesday 08:00-22:00 -
Wednesday 08:00-22:00 -
Thursday 08:00-22:00 -
Friday 08:00-22:00 -
Saturday 08:00-22:00 -
Sunday 08:00-22:00 -

Media partners

The information presented above can be made available to the partners of the residence

Their use is free of charge subject to the consent of the residence and the use of a webservice provided by WeDoxa to ensure the updating of the information.

Date of last update : 21/10/2024 15:23