Our solutions for a successful e-reputation strategy

WeDoxa offers solutions to monitor, both patient satisfaction (quality surveys) and to enhance the team work by publishing patients' testimonials (e-reputation)

Powerful tools to act on e-reputation

OPINIONS

Solicited and authenticated reviews

Like Google reviews, which anyone can post without even knowing the establishment, WeDoxa solicits the opinions of patients and residents. A system that complies with the ISO 20488 standard to guarantee clear and fair moderation rules. 

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Alerte Avis Google

Google reviews

Be informed as soon as a new review is posted and follow our advice to act on your online image. 

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VISIBILITY

Référencement local Google

Local referencing

The image of an establishment is determined even before it reaches its Internet page. Discover our tools to optimise its visibility on its territory.

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Diffusion sur les annuaires

Multicasting to directories

Contact details, opening hours, descriptions, images, services.

Stay up to date and synchronise your data with specialised directories.

 


ANALYSIS

Analyse d'audience

Audience analysis

Benefit from numerous indicators and consolidated statistics at the level of a group of institutions.

Veille concurrentielle sur Google

Business intelligence

Identify your competitors and track their position on Google. Rankings by establishment and by brand allow you to act in a targeted way on your brand image.

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Powerful tools for patient satisfaction

ESG : Environnement Social Gouvernance

Enquête de satisfaction

Satisfaction surveys

A ready-to-use solution to administer easily satisfaction questionnaires and meet regulatory requirements. 

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Baromètre salariés

Employee feedbacks

Employee engagement is a key factor in the well-being of patients and residents. WeDoxa solicits employees' opinions to establish a social barometer.

ADMISSIONS

Baromètre visiteurs

Visitor feedbacks

 WeDoxa solicits feedback from families after each admission visit. The process helps to identify areas for improvement and to maintain the relationship with your future residents.

Baromètre prescripteurs

Professional feedbacks

The image of an establishment is also conveyed by the professionals in the area. WeDoxa identifies and solicits the opinion of your network of prescribers.